Contact Us

We prefer customers contact us directly by telephone if you have any questions. Customer service representatives are available to take your call Monday to Friday 9:00 AM - 5:00 eastern time. The call is free and our number will not appear on your telephone bill if you do need to call.

Ph: 1 800 498 5015

Fax: 914 931 7341

We can also be contacted using our feedback form

Our friendly customer service representatives understand your situation and are here to assist you. Many people have said that making an order with us was like making a new friend. Please feel free to call us Monday thru Friday from 9:00 AM - 5:00 PM eastern time if you have any questions or would like to order by phone.

Privacy is our main concern

We do not create lists of any kind. We are not in the business of collecting phone numbers or addresses, e mail or otherwise. We put tremendous amounts of effort into separating ourselves from companies that engage in this type of manipulation of their customers. 

Our secure order page does not require an e mail address or phone number to process your transaction. However, this is for your benefit. The e mail address is used to send you an automatically generated electronic receipt for your purchase, and if you specified FedEx for your delivery method, your FedEx tracking number will also come to this e mail address. The phone number is only for emergency use and would only be used if there was a delivery or address problem with your order. We would of course, never speak to anyone but you.

To further insure your complete privacy.  If you would prefer to have your package delivered to an address other than the billing address, like a friend, relative or P.O. box, you can simply fill out the alternate shipping address form on our secure order page and your package will be delivered to that address instead.

We can even provide you with a secret address.  We can also deliver your package to a FedEx pickup location near you. Using this method of delivery you can walk in and pick up your package at a time that is convenient for you. The FedEx employees have no idea what the package is, and to them you're just another person picking up a package.

Checks - Money Orders 

Purchase a money order in the amount of $55.90 payable to "Evergreen Industries". We prefer a U.S. Postal Service money order but please feel free to purchase anywhere you like.

Call our order and information line @  800 498 5015 and tell the operator you would like  to purchase using a  money order.

You will be asked for the serial number on the money order and the location where it was purchased. We will also get your shipping information from you at this time

Then, your package will go out the same day just as if you purchased using a credit card. All we ask is that you put the money order in the mail and send to:

FedEx Overnight Delivery

As an additional option you can also choose to have your package delivered overnight  with FedEx for an added extra charge of $26.00. 

FedEx 2nd day delivery is also available for an added extra charge of $13.00. There is no signature required for FedEx deliveries. FedEx does not deliver to P.O. Boxes.

As FedEx scans the barcode on your package when it leaves our warehouse your FedEx tracking number will be automatically sent to the e mail address that you specify when placing your order.

Get your own secret delivery address from FedEx
 

Have your package delivered to a FedEx Service Center near you and pick up your package whenever you like. Your privacy is completely assured. The FedEx employees have no idea what is in the package. As far as they are concerned, you are just another person picking up a package.
After clicking the link below you will be transported to the FedEx location finder. Insert your home or work address to find the nearest pickup (Hold at Location) location to you.  When using the FedEx location finder be sure to check only the two boxes shown in the example on the right. After finding a suitable pickup location you can use this address as your shipping address on our secure order page. To use this service you must choose a FedEx delivery option when placing your order.  Important: To use the FedEx "Hold at Location" service, you must specify "FedEx" as your delivery method when placing your order. FedEx 2 Day Delivery is $13.00 and FedEx Overnight is $26.00.
	FedEx Staffed  Self-Service (Ground packages not accepted)  FedEx Authorized ShipCenters  Show map  Latest Express Dropoff in Your Area  Express Dropoff After: 8:00am 8:30am 9:00am 9:30am 10:00am 10:30am 11:00am 11:30am 12:00pm 12:30pm 1:00pm 1:30pm 2:00pm 2:30pm 3:00pm 3:30pm 4:00pm 4:30pm 5:00pm 5:30pm 6:00pm 6:30pm 7:00pm 7:30pm 8:00pm 8:30pm 9:00pm 9:30pm 10:00pm 10:30pm 11:00pm 11:30pm  Saturday Service  Hold at Location (Express Only)  Dangerous Goods  Packaging Supplies Available in Your Area FIND A FEDEX PICK UP LOCATION

These options can be added to your order at checkout. If you need any assistance with your order, please feel free to call our toll free order and information line at:  1- 800 498 5015.